MY ACCOUNT
You can find information about the functions of your user account and data protection here.
9 articles
Features and Functionality
Functions related to your Helpling account
- Why Do I Need A User Account To Book The Service?Learn how managing your order through Helpling helps you keep appointment details, communication, invoices, and support in one place.
- I Can’t Log In to My Account – What Can I Do?Having trouble accessing your account? Learn how to reset your password, check your login details, and get help if you still can’t sign in.
- How Can I Chat With My Cleaner?Learn how to chat with your service provider or contact our Support team directly through your Helpling account.
- I’m Not Receiving Emails From HelplingLearn what to check if emails from Helpling aren’t reaching your inbox and when to contact our Support team.
- Moving Home: How to Update Your AddressAre you moving to a new home? Find out how to update your address and, if possible, transfer your recurring booking to your new residence.
- Where can I download the app?
- Contact Details: How to Reach UsFind the best way to get in touch with our Support team, whether you have a question, need assistance, or want to report an issue.
Data Security
Everything related to your data and data protection