Moving to a new home? Congratulations on your new place!
If you’d like to continue using Helpling after your move, you can update the home address connected to your recurring order. Depending on your new address, your current service provider may or may not be available to continue cleaning for you.
📅 Step 1: Open your order
Log in to your Helpling account and go to Orders.
Select the booking you'd like to update.
📍 Step 2: Change your home address
Choose the option to Edit and then Change home address.
Enter your new address and continue with the update.
👤 Step 3: Check your service provider's availability
If your current service provider is also available at your new address, you may be able to continue your regular booking with them.
If you're moving to a different city and therefore need a different cleaner, you can place a new booking at your new address.
✅ Step 4: Confirm your changes
Review your updated order details and confirm the change.
We'll notify you if any additional action is needed before your next appointment.
💡 Good to know
If you're moving to a new city or region, availability may vary, and your current service provider may not be able to continue your booking.
If you're unsure whether Helpling operates at your new address, you can check availability before updating your booking.
💬 Need help?
If you're having trouble updating your address or transferring your booking, our Support team is happy to help.
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How to Adjust Your Entire Recurring Booking
How to Change Your Service Provider
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