All CollectionsMY ACCOUNTFeatures and FunctionalityFeatures and FunctionalityFunctions related to your Helpling accountBy Pia1 author·8 articlesWhy should I create a customer account?Where can I download the app?How can I reset my password?How can I change my address?Find information on how to change your home address for an active booking or even without a current booking.How can I contact my provider?Chat functionFind all the details about the chat function in your customer account hereContact Details: How to Reach UsAt Helpling, we are committed to providing you with excellent customer service. You can contact us in the following waysI can’t find my booking in my accountLearn why your booking may not be visible and how to check the correct Helpling account.