Plans changed, or you no longer need the booking request? No problem.
At the moment, open booking requests cannot be closed directly through your customer account. Please start a chat with our Customer Service team, and we’ll take care of it for you.
💬 Contact Customer Service
Open the Help Centre chat and let us know which request you would like to close.
To help us find it quickly, please include:
the requested date and time
the cleaning address
any other relevant booking details
Our team can then close the open request for you.
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