To offer you a fair price while ensuring that the bookings are profitable for the service providers, Helpling has a minimum booking duration.
⌛ Minimum booking duration
The minimum duration for a booking is 2 hours - for both one-time and recurring bookings.
❓ Frequently Asked Questions
Can I book a cleaning for just 1 hour?
No. Due to the minimum booking duration, it is not possible to book a cleaning for just 1 hour.
This ensures that the service provider is fairly compensated for travel time and effort, and that the cleaning is beneficial for both parties.
Can I shorten the booked time if the cleaning is finished sooner?
You can end the cleaning early at any time. Please note, however, that the cleaner is the one issuing the invoice. We recommend discussing this with your cleaner in advance.
Why is there a minimum booking duration at all?
🔹 Fair payment: Service providers should be fairly compensated for their time and travel expenses.
🔹 Planning certainty: A fixed minimum time makes scheduling more reliable for both parties.
🔹 Attractive prices: Standardization allows us to continue offering you a fair value for your money.
💡 Good To Know
The minimum booking duration is 2 hours - this minimum booking duration ensures fair compensation and reliable planning.
💬 Need Help?
If you have questions regarding the booking duration or other booking options, please reach out to our support team!
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