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Feedback

Find out how to provide feedback or report a problem

1 author8 articles
Something was damaged. What should I do?Find out in this article how you can proceed if damage occurs during cleaning.
How can I give my cleaner feedback?Find out how you can provide your service provider with straightforward and effective feedback.
How can I recommend my cleaner?
Can I report a problem?Quickly report issues with your booking or service provider via our service team or self-service portal.
Your Cleaner Hasn’t Arrived – What Now?Your appointment has started but no one has shown up? Here's how to quickly check the situation and what steps you can take.
My Service Provider Cancelled Last Minute – What Can You Do?Learn how to respond quickly and easily when your cleaner cancels on short notice.
Can I give my service provider a tip?Find out how you can give your cleaner a small tip as a thank you for their service
Where can I see the ratings of my cleaner?Find out where to view your cleaner’s ratings and see feedback from previous appointments.